Our Values are the fundamental beliefs of the Blacker Yarns Company. We believe in the six core values that our company represents:
- Customer and employee satisfaction
Employee satisfaction raises productivity and higher productivity means greater service and value to our customers. This leads to your increased customer satisfaction and loyalty which promotes profitability and continued success.
- Excellent product quality and innovation.
We care about British wool and source only the best quality fibre that we can work with, supporting British farmers, smallholders and fibre producers, and as local to us as possible. We only work with those who take the utmost care of animals and nature, which is reflected in the premium quality yarns that we produce. This gives our customers the opportunity to use 100% natural, unique wool that is truly traceable and sustainable.
- Safety & Environment
We’re committed to ensuring a healthy and safe environment for all our employees, contractors and collaborators at the forefront of our business activities, decisions and procedures. Our staff do all they reasonably can to reduce the company’s impact on the environment and our carbon footprint. We recycle all the waste we produce and keep the remainder to an absolute minimum.
- Continuous Improvements and Creativity
Creative thinking enables us to develop and progress our business. We constantly strive to seek new ways to review and improve the quality of our products and services and to continue to build upon what we have already created, in order to exceed your expectations.
- Empathy and professionalism
By showing empathy and professionalism in the workplace we share our deep respect for our co-workers, customers, contractors, collaborators and suppliers.
- Diversity and Equality
Paramount to our organisation and our success, we believe in treating everybody equally, no matter what their characteristics, culture, experience, education or economic background. Our colleagues share an ethos of excellence and a passion for delivering a quality service and product. By fostering an inclusive organisation, we enable our team to truly deliver the very best results.
Our success is built on a strong, values-driven culture.
Verified owner
